1. Introduction:
Welcome to Casper Academy! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our online workshops, or interact with our mobile application, PathWork.
2. Information We Collect:
2.1. Personal Information
When you register on our website or mobile application, or interact with our services, we may collect personal information, including but not limited to:
i) Name: We collect your name to personalize your experience and for communication purposes.
ii) Email address: Your email address is used to send you important updates, notifications, and marketing communications if you have opted in.
iii) Phone number: We collect your phone number for account verification, support, and communication purposes.
iv) Job role and career interests: This information helps us tailor our services and recommendations to your professional development needs.
v) Payment information: For purchases, we collect payment details, such as credit card information or other payment method details. This information is processed securely and is not stored on our servers. We use third-party payment processors that comply with industry security standards.
2.2. Non-Personal Information
We may also collect non-personal information automatically when you interact with our website or mobile application. This includes:
i) Operating system: Information about the operating system of your device to ensure compatibility and optimize performance.
ii) IP address: Your IP address is collected for security purposes, such as preventing fraud and ensuring the integrity of our services.
iii) Pages visited and duration: We track the pages you visit and the duration of your visits to analyze user behavior and improve our content and navigation.
iv) Device information: Details about the device you use, such as device type, screen resolution, and browser type, to optimize the user experience.
3. How We Use Your Information:
We use the information we collect for the following purposes:
3.1. To Provide and Improve Our Services: We use your information to deliver our workshops, maintain and enhance our website and mobile application, and ensure they function correctly.
3.2. To Personalize Your Experience: By understanding your job role, career interests, learning interests, and usage patterns, we can offer personalized content, recommendations, and services that match your needs and preferences.
3.3. To Process Transactions and Manage Your Account: We use your payment information to process purchases securely and manage your account, including handling billing and account-related inquiries.
3.4. To Send Periodic Emails: We use your email address to send you updates about your orders, new products and services, and important information about our offerings. You can opt out of marketing emails at any time by following the unsubscribe instructions included in these emails.
3.5. To Improve Our Website and App Based on Your Feedback: We value your feedback and use it to make improvements to our website, mobile application, and services, ensuring a better user experience.
3.6. To Protect Our Services and Detect Fraud: We monitor user activity and collect information to detect and prevent fraudulent activities, unauthorized access, and other security threats. This helps us protect our users and maintain the integrity of our services.
4. How We Protect Your Information:
We implement a variety of security measures to maintain the safety of your personal information. This includes:
4.1. Secure Servers: We use secure servers to store your personal information. These servers are protected by firewalls and other advanced security technologies to prevent unauthorized access.
4.2. Encryption: We encrypt sensitive information, such as payment details, during transmission using Secure Socket Layer (SSL)/TLS (Transport Layer Security) certification technology. This ensures that your data is secure and cannot be easily intercepted by malicious actors.
4.3. Regular Security Assessments: We conduct regular security assessments and audits to identify and address potential vulnerabilities. Our security team continuously monitors our systems for potential threats and takes proactive measures to enhance security.
4.4. Access Control: We limit access to personal information to authorized personnel only. These employees and contractors are bound by confidentiality obligations and undergo training to ensure they handle your information securely.
4.5. Data Minimization: We only collect and retain the minimum amount of personal information necessary to provide our services. This helps reduce the risk of data breaches and ensures that your information is not kept longer than needed.
4.6. Incident Response: In the event of a data breach or security incident, we have an incident response plan in place to quickly address the issue, mitigate any harm, and notify affected users as required by law.
5. Sharing Your Information:
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as required by law or for the following purposes:
5.1. Trusted Third Parties: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you. These parties are contractually obligated to keep your information confidential and to use it only for the purposes we specify.
i) Service Providers: We may employ third-party companies and individuals to facilitate our services, such as payment processors, email service providers, and customer support. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
ii) Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. In such cases, we will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
5.2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
i) Compliance with Laws: We may release your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.
ii) Protection of Rights: We may disclose your information when we believe it is necessary to enforce our site policies, protect our or others' rights, property, or safety, or investigate and prevent any illegal activities, fraud, or security threats.
6. Third-Party Links:
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.
Third-Party Products and Services: We may provide links to third-party websites or services for your convenience and information. These third-party sites are not under our control, and we are not responsible for the privacy practices or the content of any linked sites or services.
Independent Privacy Policies: Each third-party site has its privacy policy. When you leave our site and navigate to a third-party site, you should review the privacy policy of that site to understand how they collect, use, and share your information.
Our Liability: We are not liable for any actions, products, or services of third parties. If you engage with third-party services linked on our website, you do so at your own risk.
7. User Consent:
By using our site, online workshops, and/or PathWork mobile application, you consent to our Privacy Policy.
Acceptance of Policy: When you access or use our website, participate in our online workshops, or use our PathWork mobile application, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Withdrawal of Consent: If you do not agree with this Privacy Policy, please do not use our site, online workshops, or PathWork mobile application. You can withdraw your consent at any time by discontinuing the use of our services and contacting us to remove your personal information.
Age of Consent (Person): By using our services, you represent that you are at least the age of majority in your jurisdiction of residence or you have obtained the consent of your parent or legal guardian to use our services.
8. Changes to Our Privacy Policy:
We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we make changes, we will:
- i) Post the updated Privacy Policy on this page.
- ii) Update the Privacy Policy modification date above to reflect the date of the latest changes.
iii) Notify you via email of significant changes to how we collect, use, or share your personal information. This notification will be sent to the email address you provided when registering with us.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our site, online workshops, or PathWork mobile application after any changes to this Privacy Policy will signify your acceptance of the updated terms.
9. Contacting Us:
If you have any questions regarding this Privacy Policy, you may contact us using the information below:
Casper Talent Development and Consulting Limited
Email: learners@casper.academy
Phone:+8801678091951
Address: House 44B, Rd 116, Gulshan, Dhaka - 1212
